Shipping policy

Shipping Policy

Order Processing All products at WP Supply are made to order. Once your order is placed and payment is confirmed, it is sent to our production partner for fulfilment. Please allow 2–7 business days for your item to be produced before it is dispatched.

Shipping Times Estimated delivery times vary depending on your location and the shipping method selected at checkout:

  • United Kingdom: 3–7 business days
  • Europe: 5–10 business days

Please note that these are estimates and may be affected by carrier delays, customs processing, or peak periods.

Shipping Costs Shipping costs are calculated at checkout based on your delivery address and the items in your order.

Tracking Once your order has been dispatched, you will receive a confirmation email containing your tracking information. Please allow up to 24 hours for tracking details to update.

Customs & Import Duties For international orders, customs duties and import taxes may apply upon arrival in your country. These charges are the responsibility of the recipient and are not included in our prices or shipping fees.

Lost or Delayed Orders If your order has not arrived within the estimated timeframe, please contact us at [your contact email] and we will investigate with our fulfilment partner on your behalf.